Tow123
Tow123 is a full-featured platform that connects users with car service providers offering towing, fuel delivery, and more, with dual apps, multi-location management, and real-time tracking.
The Project Journey
A deeper dive into each phase of the project
Key Challenges
Tow123 aimed to create a comprehensive car services platform similar to AAA, with complex provider structures, real-time tracking, and scalable backend architecture.
Extensive Service Offering
Enable users to request a wide range of car services like towing, fuel delivery, lockout assistance, and vehicle impound across multiple locations.
Complex Provider Structure
Design a multi-level provider system supporting managers, drivers, and dispatchers across different locations with smooth team management.
Real-Time Geolocation Matching
Implement accurate and efficient real-time matching and tracking of users and service providers using geolocation APIs.
Scalability & Performance
Ensure the platform scales to handle a growing user base and service requests, optimizing performance with caching and efficient backend architecture.
Our Solution
Tow123 was developed as a scalable, dual-app platform providing real-time car service requests and multi-location provider management with robust performance optimization.
Dual App Ecosystem
Separate apps for users requesting services and providers managing operations, with tailored features for each role, including managers, drivers, and dispatchers.
Real-Time Geolocation & Tracking
Integrated real-time geolocation services for efficient matching, tracking of drivers and users during services, and dispatch management.
Multi-Location Provider Management
Designed a flexible structure for providers to manage operations across multiple locations with independent teams and dispatch centers.
Caching & Performance Optimization
Leveraged Redis for caching frequently accessed data, reducing load on the database and ensuring quick user request processing.
Scalable Backend & Mobile Integration
Built a Node.js & Express backend with MongoDB for flexibility and scalability, integrated seamlessly with React Native mobile apps for both users and providers.
Results Obtained
Tow123 emerged as a leading car services platform with real-time operations, seamless user experience, and efficient multi-location management.
Efficient Service Delivery
Users were quickly matched with nearby providers, reducing wait times and boosting satisfaction.
Real-Time Tracking & Management
Both users and dispatchers enjoyed real-time location tracking, ensuring transparency and smoother service operations.
Flexible Provider Operations
Providers could efficiently manage multi-location teams, improving overall operational scalability and efficiency.
Optimized System Performance
Redis caching and backend optimizations ensured fast response times even during high-traffic periods.
Visual Showcase
See how we transformed the user experience with intuitive design and seamless functionality
Dashboard overview screen